Steve Krug’s fantastic introduction to web usability, Don’t Make Me Think, begins by presenting two views of website content:
1. The Website is a novel - It is carefully designed to be read and understood completely. This is how the website builder thinks.
2. The Website is a billboard - It will be glanced at quickly, stripped of the required information, [...]

One of the first things I did when I made my first website was to add a hit counter to the bottom of every page. Do you remember seeing those? They were little tags that said: This page has been viewed 000210 times since January 11, 1994. Every time you went to the page or [...]

I just now had a bit of a what I call a "user moment". It's one of those times where my refined, logical understanding of technology and design breaks down and I see things the way an ordinary, "unskilled", user would. It can be a bit unsettling.
Clicking through Digg I saw an article titled: [...]

For the last few months I’ve been seeing ads for Marriott’s new “Ultra Adaptable” rooms in various video podcasts. The ads feature stark white rooms with shape shifting futuristic furniture: giant pulsing speakers, a massive fold-out multi-screen display, a magic spinning holocube.
All the ad says is: “Plug in: the first ultra adaptable room from Marriott.” [...]

I recently picked up a Sandisk Sansa e270 MP3 Player. I’m usually pretty rough with my gadgets, particularly the small ones, so getting the right case is the first thing I do whenever I get a new device. There are a few things I look out for when shopping for a case (in no particular [...]