Steve Krug’s fantastic introduction to web usability, Don’t Make Me Think, begins by presenting two views of website content:
1. The Website is a novel - It is carefully designed to be read and understood completely. This is how the website builder thinks.
2. The Website is a billboard - It will be glanced at quickly, stripped of the required information, [...]

One of the first things I did when I made my first website was to add a hit counter to the bottom of every page. Do you remember seeing those? They were little tags that said: This page has been viewed 000210 times since January 11, 1994. Every time you went to the page or [...]

August was a busy month for building new sites. Even better, it was a busy month for finishing sites. As any software developer will tell you, you can add a hundred features to a product but the most important one of all is the last one.

I just now had a bit of a what I call a "user moment". It's one of those times where my refined, logical understanding of technology and design breaks down and I see things the way an ordinary, "unskilled", user would. It can be a bit unsettling.
Clicking through Digg I saw an article titled: [...]